Last Updated: 01/09/2026

These Terms & Conditions (“Terms”) govern your access to and use of the Real Fantasy Dolls website, including [WEBSITE URL], and any products, services, content, features, applications, social-media pages, communications, and other offerings made available by Real Fantasy Dolls Inc., operating as Real Fantasy Dolls (“Real Fantasy Dolls,” “we,” “us,” or “our”).

By accessing our website, creating an account, placing an order, purchasing a product, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use our website or purchase our products.

1. ELIGIBILITY

You must be legally capable of entering into a binding contract in the jurisdiction in which you reside.

Unless otherwise expressly stated, purchases may only be made by individuals who are 18 years of age or older.

By using this website, you represent and warrant that:

you are legally capable of entering into a binding agreement;
all information you provide is accurate and complete;
you will comply with all applicable laws;
you are not prohibited from using our website under applicable law; and
you are purchasing products for lawful purposes.

We reserve the right to refuse service, cancel accounts, or cancel transactions where we reasonably believe these requirements have not been met.

2. PRODUCTS

Real Fantasy Dolls designs, markets, and/or sells collectible dolls, accessories, clothing, and related products.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, materials, and other information are accurate.

However:

colours may appear differently depending on your device or screen;
handmade, hand-finished, or individually produced items may contain minor variations;
product photography may include styling, accessories, lighting, or props that are not included with the purchase;
dimensions and specifications may vary slightly;
product availability may change without notice.

Minor variations that do not materially affect the product’s intended appearance or function shall not constitute a defect.

3. PRODUCT SAFETY & INTENDED USE

Unless a product is expressly identified as being designed or tested as a children’s toy, Real Fantasy Dolls products are intended for adult collectors and decorative/display purposes and are not intended for children.

Products may contain:

small parts;
detachable components;
accessories;
magnets;
sharp or pointed components;
materials that may present choking or other hazards if misused.

Keep products and packaging away from young children and individuals who may not understand the risks associated with small or detachable components.

Customers are responsible for using products in accordance with applicable instructions, warnings, care instructions, and their intended purpose.

Do not modify, dismantle, alter, repair, heat, ingest, or otherwise misuse our products.

4. ORDERS

Submitting an order constitutes an offer to purchase.

An automated order confirmation does not necessarily constitute our acceptance of your order.

We reserve the right to:

refuse or cancel an order;
limit quantities;
correct pricing or listing errors;
correct product-description errors;
cancel orders affected by fraud or suspected fraud;
cancel orders where inventory is unavailable;
cancel orders resulting from technical errors;
cancel orders where we reasonably believe the transaction violates these Terms.

If we cancel an order after payment has been processed, we will issue a refund of the amount actually paid for the cancelled portion of the order.

5. PRICING & PAYMENT

All prices are displayed in [CAD/USD], unless otherwise stated.

Prices may change without notice. A price change will not affect an order that we have already accepted, except where required to correct an obvious pricing or listing error.

You authorize our payment processor to charge your selected payment method for all amounts associated with your order, including applicable taxes and shipping charges.

We do not receive or store complete payment-card information where payment processing is handled by an independent third-party payment processor.

You are responsible for ensuring that your payment and billing information is accurate.

6. TAXES, DUTIES & IMPORT CHARGES

Customers are responsible for applicable taxes, duties, customs charges, brokerage fees, import fees, or other governmental charges that may apply to an international order unless expressly stated otherwise.

Real Fantasy Dolls is not responsible for delays, additional charges, confiscation, or refusal of delivery caused by customs authorities or import restrictions.

Customers are responsible for determining whether products may legally be imported into their destination jurisdiction.

7. SHIPPING & DELIVERY

We will provide shipping estimates where reasonably possible.

Delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by:

postal carriers;
courier services;
customs;
weather;
natural disasters;
strikes;
labour disruptions;
government action;
transportation interruptions;
incorrect addresses;
failed delivery attempts;
events beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address.

Once an order has been transferred to the carrier, delivery is subject to the carrier’s terms and procedures.

8. PREORDERS

For preorder products, estimated release and shipping dates are estimates and may change.

Manufacturing, production, supply-chain, shipping, quality-control, or other unforeseen circumstances may result in delays.

By placing a preorder, you acknowledge that the stated release or shipping date is an estimate rather than a guaranteed delivery date.

If a preorder is materially delayed, we will communicate updates through the contact information associated with your order and provide any remedies required by applicable law.

9. RETURNS, EXCHANGES & REFUNDS

Our return and refund practices are described in our [Return & Refund Policy].

Nothing in these Terms is intended to remove or restrict any statutory consumer rights that cannot legally be waived.

Where a return is permitted, products may be required to:

be returned within the applicable return period;
be unused;
include original packaging;
include all accessories and components;
be in resalable condition.

Items that have been altered, damaged through misuse, or returned incomplete may not qualify for a voluntary return, except where applicable law provides otherwise.

10. DEFECTIVE OR DAMAGED PRODUCTS

If you receive a product that appears damaged or defective, contact us at [EMAIL] as soon as reasonably possible.

We may request:

photographs;
video;
packaging photographs;
order information;
shipping information;
other information reasonably necessary to investigate the issue.

Where a product is defective, our remedies may include repair, replacement, store credit, refund, or another remedy required by applicable law.

11. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Except where expressly provided or where prohibited by law, Real Fantasy Dolls disclaims warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties or conditions relating to:

merchantability;
fitness for a particular purpose;
uninterrupted availability;
accuracy;
reliability;
non-infringement;
compatibility;
availability of the website;
freedom from errors or defects.

Nothing in these Terms excludes a warranty, condition, guarantee, or consumer right that cannot legally be excluded.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Real Fantasy Dolls and its owners, directors, officers, employees, contractors, affiliates, suppliers, licensors, service providers, and representatives shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

use or inability to use the website;
use or misuse of products;
delays;
lost profits;
lost revenue;
lost opportunities;
lost data;
business interruption;
shipping delays;
third-party services;
website interruptions;
unauthorized access;
events outside our reasonable control.

To the maximum extent permitted by law, our aggregate liability arising from a particular transaction shall not exceed the amount actually paid by you for the product or service giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.

13. ASSUMPTION OF RISK

To the maximum extent permitted by law, you voluntarily assume responsibility for risks associated with the use, handling, display, storage, transportation, modification, or misuse of products.

You are responsible for following product instructions and warnings.

14. INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify and hold harmless Real Fantasy Dolls and its owners, directors, officers, employees, contractors, affiliates, suppliers, licensors, and representatives from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from or relating to:

your breach of these Terms;
your misuse of the website or products;
your violation of applicable law;
your infringement of another person’s intellectual-property rights;
content you submit to us;
fraudulent or unauthorized use of your account; or
your negligent or intentional acts or omissions.

15. INTELLECTUAL PROPERTY

All content on the website, including:

the Real Fantasy Dolls name;
logos;
trademarks;
product names;
photographs;
illustrations;
designs;
graphics;
written content;
videos;
website design;
product concepts;
packaging designs;
original artwork;

is owned by or licensed to Real Fantasy Dolls and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, publicly display, publish, reverse engineer, or commercially exploit our intellectual property without our prior written permission.

16. USER CONTENT

If you submit photographs, reviews, comments, testimonials, videos, artwork, social-media content, or other material to us (“User Content”), you represent that you have the necessary rights to submit that material.

You grant Real Fantasy Dolls a worldwide, non-exclusive, royalty-free licence to use, reproduce, display, publish, adapt, and distribute User Content for legitimate business, promotional, marketing, and operational purposes.

We reserve the right to remove User Content that we reasonably believe violates these Terms, applicable law, or the rights of another person.

17. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping providers, analytics providers, advertising platforms, ecommerce platforms, hosting providers, email providers, and social-media services.

We do not control third-party services and are not responsible for their independent acts, omissions, policies, security practices, availability, or terms.

Your use of third-party services may be subject to their own terms and privacy policies.

18. WEBSITE AVAILABILITY

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may suspend, modify, restrict, or discontinue any part of the website without notice where reasonably necessary.

19. ACCOUNTS & SECURITY

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.

You must promptly notify us if you believe your account has been compromised.

We may suspend or terminate accounts where we reasonably believe there has been unauthorized use, fraud, abuse, or violation of these Terms.

20. PROHIBITED USE

You may not use our website to:

violate applicable law;
commit fraud;
impersonate another person;
interfere with website security;
introduce malicious code;
scrape or harvest information without permission;
attempt unauthorized access;
infringe intellectual-property rights;
interfere with other users;
use automated systems in a manner that places unreasonable demands on our infrastructure.

21. FORCE MAJEURE

We shall not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, epidemics, pandemics, labour disruptions, transportation disruptions, supply-chain disruptions, internet failures, utility failures, cyber incidents, or failures of third-party service providers.

22. TERMINATION

We may suspend or terminate your access to the website where reasonably necessary, including for violation of these Terms, suspected fraud, abuse, unlawful conduct, or security concerns.

Provisions that by their nature should survive termination shall survive, including intellectual-property rights, disclaimers, limitations of liability, indemnification, dispute provisions, and applicable payment obligations.

23. GOVERNING LAW

These Terms shall be governed by the laws of [PROVINCE/TERRITORY] and the applicable laws of Canada, without regard to conflict-of-law principles.

Subject to mandatory consumer-protection laws applicable to you, disputes shall be brought before the courts having jurisdiction in [CITY, PROVINCE].

Nothing in this section prevents a consumer from exercising rights that cannot legally be waived.

24. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The updated Terms will be posted on our website with a revised “Last Updated” date.

Your continued use of the website following an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.

25. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

26. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Real Fantasy Dolls concerning your use of our website and purchase of our products, except where applicable law provides otherwise.

27. CONTACT

Real Fantasy Dolls
Legal entity: Real Fantasy Dolls Inc.
Email: info@realfantasydolls.com
Mailing address: Canada
Website: realfantasydolls.com